PRIVACY NOTICE
Lovair Aromas LLC (“Lovair,” “we,” “us,” or “our”)
Last updated: December, 2025
This Privacy Notice explains how and why we may collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://lovairaromas.com or any page that links to this Privacy Notice
- Contact us, request information, book a consultation, or otherwise interact with us (including sales, marketing, or events)
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at privacy@lovairaromas.com.
Scope note: Lovair operates in the United States and Canada and does not offer services directed to individuals in Europe (EEA/UK/Switzerland).
SUMMARY OF KEY POINTS
What personal information do we process? We may process personal information depending on how you interact with our Services, the choices you make, and the features you use (for example: contact details, inquiry details, and basic site usage data).
Do we process sensitive personal information? We do not intentionally collect sensitive personal information. If you choose to share it with us, we will handle it in accordance with this Notice and applicable law.
Do we collect information from third parties? We may receive limited information from service providers that help us run our website and communications (for example, analytics or scheduling tools), but we do not buy consumer lists.
How do we process your information? We process information to operate and improve our Services, respond to requests, provide support, communicate with you, market our services (where allowed), maintain security, and comply with law.
When and with whom do we share personal information? We may share information with service providers who help us operate our website and business (for example, hosting, analytics, email delivery). We may also share information if required by law or in connection with a business transfer.
How do we keep your information safe? We use reasonable organizational and technical measures to protect your information, but no system is 100% secure.
What are your rights? Depending on where you live (U.S. states and Canada), you may have rights to access, correct, delete, or opt out of certain processing.
How do you exercise your rights? Email us at privacy@lovairaromas.com.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information you voluntarily provide when you contact us, submit forms, request a quote or consultation, sign up for updates, or otherwise communicate with us.
Personal Information Provided by You may include:
- Name
- Email address
- Phone number
- Business name and role/title (if provided)
- Mailing address (if provided)
- Details you include in messages, inquiries, or requests (for example, venue type, service needs, timeline)
Payment data (if applicable): If you purchase Services, you may provide payment information through a third-party payment processor. We generally do not store full payment card numbers ourselves; the processor handles payment data according to its own privacy practices.
Sensitive information: We do not request sensitive personal information (such as government ID numbers, precise health information, or biometric data). Please avoid sending sensitive details unless necessary.
Information automatically collected
In Short: Some information (like IP address and device/browser information) is collected automatically when you use our Services.
When you visit our website, we may automatically collect:
- Log and usage data: IP address, pages viewed, time spent, referring/exit pages, date/time stamps, and interactions
- Device data: browser type, device type, operating system, language preferences
- Approximate location data: general location derived from IP address (not precise GPS unless you explicitly enable it on your device and a feature requests it)
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to operate our Services, communicate with you, improve
performance, keep our Services secure, and comply with law.
We may process personal information to:
- Respond to inquiries and provide customer support
- Provide and administer Services (including onboarding and service communications)
- Send administrative messages (changes to policies, confirmations, scheduling)
- Send marketing communications (you can opt out anytime)
- Improve our website, services, and customer experience
- Monitor and protect against fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information with trusted service providers and in limited legal/business situations.
Service providers
We may share personal information with third-party vendors who perform services on our behalf, such as:
- Website hosting and infrastructure
- Analytics and performance measurement
- Email and communications tools
- Customer relationship management (CRM) tools
- Scheduling/booking tools (if used)
- Security and fraud-prevention tools
These providers are permitted to use your information only to perform services for us and are
expected to protect it.
Legal obligations
We may disclose information to comply with laws, regulations, court orders, subpoenas, or lawful requests, or to protect rights, safety, and security.
Business transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes, we may use cookies and similar technologies to make our website work and
understand how it’s used.
We may use:
- Essential cookies (site functionality, security)
- Analytics cookies (understanding site usage and improving performance)
- Marketing cookies (if used, to measure campaigns or deliver relevant advertising)
You can control cookies through your browser settings and, if available on our website, cookie
preference tools. Note: disabling cookies may affect some site functionality.
5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: Your information may be processed in the United States and Canada.
Lovair operates in the United States and Canada. If you access our website from outside these
countries, your information may be processed in the U.S. or Canada where our service providers or systems are located. We take reasonable steps to protect information consistent with this Notice and applicable law.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep information only as long as needed for the purposes described, unless a longer period is required by law.
Retention depends on why we collected the information, including:
- Providing Services and support
- Maintaining business records
- Complying with legal/tax/accounting requirements
- Resolving disputes and enforcing agreements
When no longer needed, we delete or anonymize the information, or securely store it until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We use reasonable security measures, but no method is 100% secure.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect personal information from children.
Our Services are not directed to children under 18. If you believe a child has provided personal
information to us, please contact privacy@lovairaromas.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may have rights depending on where you live (Canada and certain U.S. states).
Canada (including PIPEDA and provincial laws, where applicable)
You may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent (subject to legal/contractual restrictions)
United States
Depending on your state of residence, you may have rights to:
- Access/know what personal information we process
- Correct inaccurate personal information
- Delete personal information (with exceptions)
- Obtain a copy of your personal information (data portability)
- Opt out of certain processing (such as targeted advertising; and in some states, “sale” or
“sharing” as defined by law)
- Not be discriminated against for exercising privacy rights
To exercise any rights, email privacy@lovairaromas.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most browsers offer a Do-Not-Track (DNT) setting. Because there is no uniform standard for
recognizing DNT signals, we do not currently respond to them. If a standard is adopted, we will
update this Notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you live in certain states (including California), you may have additional rights.
Depending on state law, you may be able to request:
- The categories of personal information collected
- The purposes for collection and use
- The categories of sources of personal information
- The categories of third parties we disclose information to
- Access, correction, deletion, portability, and opt-out rights (where applicable)
Exercising rights: Email privacy@lovairaromas.com with your request. We may need to verify your identity (for example, by confirming details related to your request). If permitted by law, you may use an authorized agent; we may require proof of authorization.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes. We may update this Notice to reflect changes in practices or legal requirements.
We will update the “Last updated” date at the top. Material changes may be communicated on the website or through other appropriate means.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments, contact us at:
Lovair Aromas LLC
Email: privacy@lovairaromas.com
Website: https://lovairaromas.com
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
To request access, correction, deletion, or to opt out of certain processing (where applicable), email:
Please include:
- Your full name
- The email/phone number you used to contact us (if applicable)
- The specific request you’re making
